Belper Child Contact Centre
About You
The most important people are the children and we hope that they will have good memories and warm feelings about their visit.
We try to have as few rules as possible. However, as the Contact Centre is used by several families at the same time, consideration for the comfort and safety of all users is important.
Therefore, we’re grateful to families for following these guidelines which are there to help everyone maintain a friendly and safe atmosphere.
- Parents are responsible for the safety and supervision of their children at all times while at the Contact Centre and also for all personal belongings.
- No child may be left without a parent in attendance. Volunteers will help hand your child over from one parent to the other, but one parent must not leave the Centre until the child is safely in the care of the other parent.
- A child may be taken out of the Contact Centre during a visit only if it is so stated on the referral form or with the written consent of both parents.
- Relatives and friends – other than the parents – can only attend if they are named on the referral form.
- There must be no arguing in front of the children. Abusive, disruptive or aggressive behaviour and offensive remarks will not be tolerated. Any visitor acting in this way will be asked to leave.
- Anyone who is unfit to look after children because they are under the influence of – or carrying alcohol or drugs will not be allowed to use the Contact Centre.
- There is a no smoking policy on the premises; parents may not leave the premises for a smoke during a contact visit.
- Please respect the facilities provided and the privacy and confidentiality of other users. Photography is only allowed with prior permission from both parents and the contact centre.
- At all times, access to the Contact Centre is by prior appointment only.
The Contact Centre Management Committee has drawn up a full set of policies for child protection, health and safety and other procedures at the Centre. These are available for you to view on our policies page.
Next: Referrals